Privacy Policy for Pride Plumbing, LLC
Introduction
Pride Plumbing, LLC (“Pride Plumbing”) is committed to protecting the privacy of its customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.
Information We Collect
We may collect the following personal information from you:
- Contact Information: Your name, address, phone number, and email address.
- Payment Information: Credit or debit card details, if applicable.
- Service Request Information: Details about the plumbing services you request, including your property address and any specific issues or concerns.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To fulfill your plumbing service requests and provide you with the necessary information.
- Communication: To contact you regarding your service requests, appointments, or other relevant matters.
- Billing and Payment: To process payments for our services and send you invoices.
- Customer Service: To address any questions or concerns you may have.
- Improving Our Services: To analyze customer data and improve our services and offerings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure Data Management: We prioritize the protection of your personal information by storing it on secure servers. Additionally, we implement a rigorous document disposal process where invoices are shredded and burned after a specified retention period to ensure complete destruction of sensitive data.
- Access Controls: We restrict access to your personal information to authorized employees only.
- Data Encryption: We may use encryption to protect sensitive information, such as credit card details.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
You have the right to:
- Access: Request access to your personal information.
- Rectification: Request the correction of any inaccurate personal information.
- Erasure: Request the deletion of your personal information.
- Restriction: Request the restriction of processing your personal information.
- Object: Object to the processing of your personal information.
- Data Portability: Request the transfer of your personal information to another organization.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pride Plumbing, LLC Summerville, SC, 29485 | Phone: 843-530-4179
Last Updated: 8/24/2024